St. Joseph’s Ambulance Services
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
St. Joseph’s Ambulance Services (SJAS) is required by law to maintain the privacy of certain confidential health care information, known as Protected Health Information (PHI), and to provide you with a notice of our legal duties and privacy practices with respect to your PHI. SJAS is also required to abide by the terms of the venison of this Notice currently in effect.
Uses and disclosure of PHI: SJAS may use PHI for the purposes of treatment, payment, and health care operations, in most cases without your written permission.
Examples of our use of your PHI:
For treatment. This includes such things as obtaining verbal and written information about your medical condition and treatment from you as well as from others, such as physicians and paramedics who give orders to allow us to provide treatment to you. We may give your PHI to other health care providers involved in your treatment, and may transfer your PHI via radio or telephone to the medical command center, hospital, or dispatch center.
For payment. This includes any activities we must undertake in order to get reimbursed for the services we provide to you, including such things as submitting bills to insurance companies, making medical necessity determinations and collecting outstanding accounts.
For health care operations. This includes quality assurance activities, licensing, and training programs to ensure that our personnel meet standards of care and follow established policies, procedures, and protocols, as well as certain other management functions.
Reminders for scheduled transports and information on other services. We may also contact you to provide a reminder of any scheduled appointments for non-emergency ambulance and medical transportation, or to provide information about other services we provide.
Use and disclosure of PHI without your authorization: SJAS is permitted to use PHI without your written authorization, or opportunity to object, in certain situations, unless prohibited by a more stringent state law, including:
• For treatment, payment, or healthcare operations activities of another health care provider who treats you;
• For health care and legal compliance activities;
• To a family member, other relative, or close personal friend or other individual involved in your care if we obtain your verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise an objection, and in certain other circumstances where we are unable to obtain your agreement and believe the disclosure is in your best interests;
• To a public health authority in certain situations as required by law (such as to report abuse, neglect, or domestic violence;
• For health oversight activities including audits or government investigations, inspections, disciplinary proceedings, and other administrative or judicial actions undertaken by the government, or their contractors, by law to oversee the health care system;
• For judicial and administrative proceedings as required by a court or administrative order, or in some cases, in response to a subpoena or other legal process;
• For law enforcement activities in limited situations, such as when responding to a warrant;
• For military, national defense, security and other special government functions;
• To avert a serious threat to the health and safety of a person or the public at large;
• For worker’s compensation purposes, and in compliance with worker’s compensation laws;
• To coroners, medical examiners, and funeral directors for identifying a deceased person, determining cause of death, or carrying on their duties as authorized by law;
• If your are an organ donor, we may release PHI to organizations that handle organ procurement or organ, eye, or tissue transplantation or to an organ donation bank, as necessary to facilitate organ donation and transplantation;
• For research projects, but this will be subject to strict oversight and approvals;
• We may also use or disclose health information about you in a way that does not personally identify your or reveal who you are.
Any other use or disclosure of PHI, other than those listed above will only be made with your written authorization. You may revoke your authorization at any time, in writing, except to the extent that we have already used or disclosed medical information in reliance on that authorization.
Patient rights: As a patient, you will have a number of rights with respect to your PHI, including:
• The right to access, copy or inspect your PHI. This means that you may inspect and copy most of the medical information about you that we maintain. We will normally provide you with access to this information within 30 days of your request. We may also charge a reasonable fee to copy any medical information that you have the right to access. In limited circumstances, we may deny you access to your medical information, and you may appeal certain types of denials. We have available forms to request access to your PHI and we will provide a written response if we deny you access and let you know your appeal rights. You also have the right to receive confidential communication of your PHI. If you wish to inspect and copy your PHI, contact our privacy officer.The right to amend your PHI. You have the right to ask us to amend written medical information that we may have about you. We will generally amend your information within 60 days of your request and will notify you that we have amended the information. We are permitted by law to deny your request to amend your medical information only in certain circumstances, like when we believe the information you have asked us to amend is correct. If you wish to request that we amend the PHI that we have about your, contact our privacy officer.
• The right to request an accounting.
• You may request and accounting from us of certain disclosures of your medical information that we have made in the six years prior to the date of your request. We are not to give you an accounting of information who have used or disclosed for purposes of treatment, payment, or health care operations, or when we share your health information with our business associates, like our billing company or a medical facility from/to which we have transported you. We are also not required to give you an accounting of our uses of PHI for which you have already given us written authorization. If you wish to request an accounting, contact our privacy officer.
• The right to request that we restrict the uses and disclosures of your PHI.
• You have the right to request that we restrict how we use and disclose your medical information that we have about you. SJAS is not required to agree to any restrictions you request, but any restrictions agreed to by SJAS in writing are binding on SJAS.
• Internet, electronic mail, and the right to obtain a copy of paper notice on request. If we maintain a web site, we will prominently post a copy of this notice on our web site. If you allow us, we will forward you this Notice by electronic mail instead of on paper, however you may always request a paper copy of the notice.
• Your legal rights and complaints: You also have the right to complain to us, or the Secretary of the United States Department of Health and Human Services
if you believe your privacy rights have been violated. You will not be retaliated against in any way for filing a complaint with us or to the government. Should you have any questions, comments, or complaints, direct all inquiries to our privacy officer.
Revisions to Notice: SJAS reserves the right to change the terms of this Notice at any time, and the changes will be effective immediately and will apply to all PHI that we maintain. Any material changes to the Notice will be promptly posted in our facilities and to our web site, if we maintain one. You can get a copy of the latest versions of this Notice by contacting our privacy officer.
By signature of the billing authorization, responsibility for payment and receipt of privacy notice section of the West Virginia OEMS Patient Care Record, the said patient confirms that he/she has received the SJAS Notice of Privacy Practices.
Privacy Office Contact Information:
St. Joseph’s Ambulance Services
P. O. Box 33
Parkersburg WV 26102